Shipping and Return Policy
SHIPPING POLICY
WE OFFER FREE SHIPPING ON ALL ORDERS IN INDIA.
THE ORDERS ARE NORMALLY SHIPPED WITHIN 7-10 WORKING DAYS FROM THE DATE THE ORDERS ARE CONFIRMED. THE DELIVERY IS MADE THROUGH REPUTED COURIER COMPANIES. IN CASE OF HEAVY ARTICLES OF WEIGHT 2KG AND ABOVE, SHIPPING TIME CAN EXCEED WHICH WILL BE INTIMATED DURING ORDER CONFIRMATION. ALSO, CUSTOMIZED ORDERS MAY NEED EXTRA SHIPPING TIME AND WILL BE INTIMATED DURING ORDER CONFIRMATION.
WE WILL NOT BE LIABLE IN CASE THE WRONG ADDRESS AND PHONE NUMBER IS PROVIDED TO US BY THE END USER.
IN THE EVENT YOU ARE NOT AVAILABLE TO ACCEPT DELIVERY, WE MAY AT ITS DISCRETION CHARGE YOU FOR THE ADDITIONAL SHIPPING COSTS FOR SUBSEQUENT DELIVERY ATTEMPTS.
FOR INTERNATIONAL ORDERS, A SHIPPING CHARGE WILL BE APPLICABLE.
TRACKING DETAILS
ONCE THE ORDER IS DISPATCHED FROM OUR END, WE WILL BE INFORMING YOU OF THE COURIER DOCKET NUMBER AND COURIER COMPANY NAME IN A MAIL WITH WHICH THE SHIPMENT CAN BE TRACKED FROM THE COURIER COMPANY.
RETURN POLICY
Last updated January 01, 2022
THANK YOU FOR YOUR PURCHASE. WE HOPE YOU ARE HAPPY WITH YOUR PURCHASE.
HANDLOOMS ARE AS DELICATE AS THEY ARE RARE.
IN THE UNLIKELY EVENT THAT SOMETHING YOU ORDERED FROM YUTIHANDLOOMS.COM IS DAMAGED OR DEFECTIVE, OR IF THE PRODUCT DELIVERED IS DIFFERENT FROM WHAT YOU HAD EXPECTED IN SIZE OR STYLE, YOU MAY RETURN THE PRODUCT. PLEASE ENSURE THE PRODUCT IS UNUSED AND IN THE SAME CONDITION AS YOU RECEIVED IT WITH ORIGINAL INVOICE, AND PREFERABLY IN ITS ORIGINAL PACKAGING. AFTER INSPECTION OF THE ITEM ONLY IF A MANUFACTURING DEFECT IS FOUND FULL REFUND WILL BE INITIATED. HOWEVER, FOR HANDLOOM PRODUCTS STANDARD IRREGULARITIES ARE NOT TAKEN INTO ACCOUNT AS MANUFACTURING DEFECTS. PLEASE RETURN THE PRODUCT WITHIN 12 DAYS FROM THE DATE ON WHICH YOUR ORDER WAS DELIVERED AND COURIER IT TO THE FOLLOWING ADDRESS:
YUTI’S HANDLOOMS
M702, Roystonea Society,
Magarpatta City,
Pune-411028
REFUNDS (IF APPLICABLE)
ALL RETURNS/EXCHANGES ARE SUBJECT TO QUALITY CHECK AT OUR END. PLEASE NOTE WE DO NOT ACCEPT RETURN/EXCHANGE FOR INTERNATIONAL ORDERS. ALSO, WE DO NOT ACCEPT RETURN/EXCHANGE FOR MADE-TO-ORDER ITEMS AND ACCESSORIES, UNLESS IT IS A QUALITY DEFECT.
A REFUND IS OFFERED ONLY ON MERCHANDISE SOLD AT MAXIMUM RETAIL PRICE, WITHOUT ANY DISCOUNT. MERCHANDISE BOUGHT ON SALE/DISCOUNT OFFER IS NOT ELIGIBLE FOR A REFUND. HOWEVER, IT CAN BE EXCHANGED FOR DIFFERENT SIZE/STYLE OR AN ONLINE CREDIT COUPON.
IN SPECIAL CASES, A REFUND IS PROVIDED IRRESPECTIVE OF THE DISCOUNT WHEN:
THE ORDER IS CANCELLED PRIOR TO DISPATCH DUE TO UNAVAILABILITY. THE PRODUCT IS RETURNED DUE TO A QUALITY DEFECT OR DAMAGE DURING TRANSIT. THE REFUND AMOUNT IS CREDITED TO YOUR INITIAL PAYMENT ACCOUNT.
ISSUES WITH REFUND (IF APPLICABLE)
IF YOU HAVEN’T RECEIVED A REFUND YET, PLEASE DO A CHECK WITH YOUR BANK OR CREDIT CARD PROVIDER REGARDING THE STATUS. THIS WILL HELP US IN PROCESSING THE SAME FROM OUR END IN CASE OF A DELAY.
IF YOU’VE DONE ALL OF THIS AND YOU STILL HAVE NOT RECEIVED YOUR REFUND YET, PLEASE CONTACT US AT YUTIHANDLOOMS.COM.